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Selection Accuracy and Base Rates

A hundred applicants. Twenty of them would succeed in the job. Your process catches 80% of the good ones and rejects 80%...

3 min
Article

Test Score Interpreter

A candidate scores 112. Another scores 118. On a test with a reliability of .85 and a spread of 15, those are...

3 min
Article

Late Payment and Cash Tied Up Calculator

On the figures this ships with, a business invoicing $300,000 a year on 30-day terms is paid in 62. The interest on...

3 min
Article

Break-Even and Margin of Safety Calculator

On the figures this ships with, the business breaks even at 149 units a month. At 200 it needs a second van,...

3 min
Article

Customer Concentration Risk

Six clients, one of them 48% of the year. On the arithmetic that measures this properly, that is not six clients. It...

3 min
Article

Churn and Customer Lifetime Value

Five per cent churn a month is forty-six per cent a year. Not sixty. Each month takes its share of whoever is...

3 min
Article

Review Rating Confidence Calculator

4.8 stars from twelve reviews is worth 3.75 as evidence. 4.5 stars from four hundred is worth 4.36. The listing with the...

3 min
Article

NPS and Customer Satisfaction Calculator

A Net Promoter Score of +30 from sixty replies is also, on the same data, anywhere between +10 and +50. Every dashboard...

3 min
Article

Overtime and Cover Cost Calculator

At time and a half, an hour of your own person on $22 costs $33. An agency hour is $31. The familiar...

3 min
Article

Job Evaluation Points Calculator

A job evaluation score looks objective. It is a weighted sum of judgements, and the weights were somebody’s opinion, usually written years...

3 min
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